Frequently Asked Questions
Laundromat
What are your hours?
Are you attended?
What are your prices?
Are you a coin or credit card laundromat?
Do I need to bring quarters?
Do you take credit cards?
What size washers and dryers do you have?
Do you have large machines?
Can your machines handle large items like bedding?
How will I know which machines to use and how to use them?
Do you have parking?
Do you have wi-fi?
What forms of entertainment do you have?
How long will it take to do my laundry at your washateria?
In-Store Drop-Off Wash & Fold
What are your wash and fold hours?
Do you take credit card payment for wash and fold services?
Is there a minimum order?
When will I get my clothes back?
What is the turnaround time for wash & fold?
Can I make a special request on how to do my laundry?
Pickup & Delivery
Do you pick up and deliver wash and fold order from me?
How much does pickup and delivery cost?
Is there a minimum order?
Do you service my area?
When do you pickup and deliver?
What is the turnaround time?
Do I need to be home to use this service?
What do I put my laundry in?
Is there a contract or long term commitment?
Do you take credit card payments for pickup and delivery?
When I schedule an order, how will I be billed?
Can I make a special request on how I want my laundry done?
Can I change my preferences?
Can I put my pickups on hold while I'm on vacation?
I missed my pickup. Is there a missed pickup fee?
Our Wash-Dry-Fold Practices
What kind of detergent do you use when you wash my clothes?
Do you wash my clothes with other clothes?
Do you hang clothes?
Do you fold my clothes?
Will you keep my clothes separate from others?
Important Disclaimers
What happens if my laundry is damaged?
What happens if any of my laundry is lost?
What happens if I forget to pick up or receive my order?